Career Opportunities

Join our CU Hawaii 'Ohana and say hello to the possibilities!

Enjoy great benefits including; Medical/Dental/Vision (premiums covered 100% for employees), 401(k) profit sharing with employer match, and paid personal time off (starting at 3 weeks per year).* 

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Member Service Representative

Serve as a liaison between the member and the Credit Union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members.

 Skills and Abilities: 

  • Must be a self-motivated team-player who is flexible with working hours.
  • Computer proficient; able to operate Microsoft office. 
  • Possess basic; reading, writing, math and cash handling skills.
  • Able to learn and retain knowledge of; all MSR duties and responsibilities, Credit Union policies and Federal Regulations.
  • Demonstrate and maintain; analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem solving, commitment to service and confidentiality.
  • Able to work in an air-conditioned environment with tile and carpeted surfaces with frequent standing/walking.

Education and Experience:

  • High school graduate or equivalent.
  • Minimum six months work experience in customer service. 
  • Preferred financial and cash handling experience. 

Pay Range:

  • $16.50 - $22.00 an hour

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Management Trainee (East Hawaii)

Management Trainee has the opportunity to work in several departments across the credit union to explore a path toward a future leadership role that best suits the person and meets the needs of the organization. Management Trainee will receive training, mentorship, exposure to a wide range of projects, and growth opportunities. The Management Trainee program is for two years, with possible modifications in duration depending on the individual’s goals and/or organization’s priorities. After completion of the program, the Management Trainee may have an opportunity to be placed for ongoing work in collaboration with HR, usually as an Assistant Operations Supervisor, Loan Officer, or an equivalent role.

Responsibilities/Duties: 

  • Meet with Training Specialist to outline goals during the term of the program, review rotation schedule, and go through onboarding training.
  • Proactively communicate with department managers and colleagues to seek out ways to contribute to the department as well as learn about the work of the credit union in that role.
  • Attend monthly cohort meetings with other Management Trainees to share about the learning journey and to provide feedback to Training Specialist about what is working and what is not.
  • Present reports (written and/or verbal) to the President/CEO, the Management Team, and others as needed.
  • Provide manpower and support for special projects and community development efforts as assigned.
  • Undergo performance appraisals provided by department manager and in collaboration with HR to receive feedback to improve performance.
  • Perform tasks and/or projects assigned by each department head.
  • Perform additional duties as assigned by various department managers.

 Skills and Abilities: 

  • Must be a self-motivated team-player who is flexible with working hours.
  • Computer proficient; able to operate Microsoft office. 
  • Possess basic; reading, writing, math and cash handling skills.
  • Demonstrate and maintain; analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem solving, commitment to service and confidentiality.
  • Able to work in an air-conditioned environment with tile and carpeted surfaces with frequent standing/walking.

Education and Experience:

  • High school graduate or equivalent.
  • Bachelor’s degree in Business Administration or a related field required or equivalent work experience.
  • Preferred financial industry work experience. 

Pay Range:

  • $16.50 - $24.00 an hour

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Controller (East Hawaii)

Key leadership role responsible for overseeing the credit union's financial operations, ensuring accuracy, compliance, and efficiency in all financial activities. This position will manage the finance team, maintain financial records, and provide strategic financial insights to support the credit union’s goals. Ensure that reports, accounts, systems, policies, procedures, and practices adhere to generally accepted accounting principles (GAAP), state/federal laws, and NCUA requirements.

Responsibilities/Duties: 

  • Accounting Operations and Financial Reporting:
    • Prepare accurate financial statements, reports, and analyses to the management team and board of directors.
    • Ensure compliance with Generally Accepted Accounting Principles (GAAP), regulatory requirements, and internal policies.
    • Prepare monthly, quarterly, and annual financial reports and forecasts as well as reports for taxes and regulatory compliance, including NCUA 5300 call report.
    • Manage and supervise daily accounting operations, including accounts payable, accounts receivable, reconciliation of all accounts, cash management, and general ledger functions.
    • Ensure timely and accurate closing of monthly, quarterly, and annual financial periods.
    • Continuously improve accounting and financial reporting policies and processes for increased efficiency, accuracy, and effective financial management
  • Budgeting and Forecasting:
    • Develop and manage the credit union’s annual budget and financial forecasts.
    • Provide financial analysis, variance analysis, and recommendations to support strategic planning and decision-making.
  • Compliance and Financial Systems Management:
    • Ensure compliance with all relevant financial regulations, including those specific to credit unions.
    • Coordinate and liaise with internal and external auditors during annual audits and NCUA examination.
    • Implement and maintain internal controls to safeguard assets and ensure accurate financial reporting. Ensure compliance with financial and internal controls to safeguard the credit. Develop, document, maintain, and improve processes and internal controls related to operational and financial accounting functions. Ensure  process documentation and desktop procedures are accurate and are updated timely.
    • Oversee the maintenance and enhancement of financial systems and software.
    • Ensure the accuracy and integrity of financial data within the systems.
  • Team Leadership:
    • Lead, mentor, and develop the finance team to achieve departmental goals and professional growth.
    • Foster a collaborative and productive work environment with focus on continuous learning and improvement.
    • Assist in project management, implementing new programs/strategies, and perform other duties as assigned by the VP - Finance & Strategy.

 Skills and Abilities: 

  • Must be a self-motivated team-player who is flexible with working hours.
  • Computer proficient; able to operate Microsoft office and accounting software like Wisdom. 
  • Possess strong issue-resolution and leadership skills.
  • Demonstrate and maintain; Strong leadership, team management, interpersonal skills, analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem solving, commitment to service and confidentiality.
  • Strong knowledge of GAAP, financial regulations, and internal controls.
  • Able to work in an air-conditioned environment with tile and carpeted surfaces with frequent standing/walking.

Education and Experience:

  • High school graduate or equivalent.
  • Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification preferred.
  • Minimum of five (5) years of experience in accounting or finance, with at least two (2) years in a managerial or supervisory role.
  • Preferred financial industry work experience. 

Pay Range:

  • $33.65 - $43.27 an hour

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The above information has been designed to indicate the general nature and level of work performed by an employee in each classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities and/or qualifications required of employees assigned to this job.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions.

*Benefits apply to full time employees. Additional restrictions may apply.