Join our CU Hawaii 'Ohana and say hello to the possibilities!
Enjoy great benefits including; Medical/Dental/Vision (premiums covered 100% for employees), 401(k) profit sharing with employer match, and paid personal time off (starting at 3 weeks per year).*
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Member Service Representative
Serve as a liaison between the member and the Credit Union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members.
Skills and Abilities:
- Must be a self-motivated team-player who is flexible with working hours.
- Computer proficient; able to operate Microsoft office.
- Possess basic; reading, writing, math and cash handling skills.
- Able to learn and retain knowledge of; all MSR duties and responsibilities, Credit Union policies and Federal Regulations.
- Demonstrate and maintain; analytical skills, accuracy, ability to work independently and multitask, time management, professionalism, a positive energetic attitude, good oral/written communication, problem solving, commitment to service and confidentiality.
- Able to work in an air-conditioned environment with tile and carpeted surfaces with frequent standing/walking.
Education and Experience:
- High school graduate or equivalent.
- Minimum six months work experience in customer service.
- Preferred financial and cash handling experience.
Pay Range:
- $16.50 - $22.00 an hour
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The above information has been designed to indicate the general nature and level of work performed by an employee in each classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities and/or qualifications required of employees assigned to this job.
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions.
*Benefits apply to full time employees. Additional restrictions may apply.